Clockwise : Aussie Fries PhP 150+, Cordon Bleu PhP 230+, Choco Mud Slice PhP 120+, Pan-Grilled Dory with Lobster Sauce PhP 320+, Pasta Carbonara (Rigatoni) PhP 280+, Pumpkin Soup PhP 90+.
A couple of weeks ago, Rob, our friend of 16 years came home for his break from an overseas work and invited us to see him in Shangri la Mall.
Rob via phone call : …”Gusto nyo Secret Recipe, para maiba naman?”
docgelo : “Rob, we’re already here. Sure, we’ll meet you near Wrap Shop, 5th level..”
Then Tina, Gabby, Rob and I sat in Secret Recipe. Their gay waiter, A came and handed us the menu. Few minutes later :
Waiter A : “Sir, Maam, are you ready to order? “
docgelo : “…later…..”
After few chat with family and a friend, waiter A came over to our table again…
Waiter A : “Sir, try nyo yung NZ Stewed Lamb with Rice…”
docgelo (politely) : “No… “ (note to self : Sorry, but I don’t feel like eating lamb today, actually I like lamb less)
Waiter A : “OK po iyon, iyon ang bestseller namin.. try nyo yung lamb…”
docgelo (quietly to himself) : ….ayoko ko nga ng lamb eh!!!
docgelo (to waiter A) : Can you make MEE GORENG a little less spicy ?
Waiter A : HINDI PO!
docgelo (to himself) : “why not? what happened to ‘customers are always right?”
Tina and I always consider our 5-year-old son, Gabby at all times, so I would have wanted this Asian noodle dish to be less spicy but the waiter declined my order. Why, oh why?
docgelo to waiter A : “Sige, I’ll just have Pan-Grilled Dory with Lobster Sauce.”
Waiter A (for the ANNOYING SECOND TIME) : “Sir, try nyo yung LAMB…”
docgelo (still controlling his temper) : “No, I’ll have Pan Dory and Pumpkin Soup. Thank you…”
Tina : “I’ll have Cordon Bleu and for Gabby, a slice of Choco Mud Cake…”
Rob ordered Pasta Carbonara, Fresh Watermelon Shake, and Aussie Fries.
My wife and I are always happy to see our friends, not only because they usually treat us to lunch or dinner almost every 3 months but that’s what we really are; believe it or not, we just value our friendship.:D Our excitement to see Rob that day went down to ground zero because we were ALL irked with that Secret Recipe experience.
I usually post raves more than rant with regards to our dining pleasures except for this. I just cannot let this pass and would like to be honest at all times on my blog.
Let me state that the absence of service charge on the bill (of PhP 1,405 VAT inclusive) should never ever be equated to POOR SERVICE that we don’t deserve. Courtesy and friendliness mean wait staff may only suggest something from the menu but should NEVER INSIST their opinion on ordering food and they should not say NO to a client’s request (say of making a dish less spicy or salty etc) UNLESS it isn’t possible.
I didn’t even recall that waiter saying THANK YOU to us. It lessens my appetite when I encounter obnoxious people! And for that moment, forgive me but that waiter A of Secret Recipe Shangri-la branch was so successful in getting into my and my wife’s nerves! Besides, there’s NOTHING REALLY SPECIAL about the food we ordered which I even thought were overpriced! I would not shell out PhP 1,405 for a meal that’s not satisfying! SERVICE WAS WORST, ambiance wasn’t inviting; and foods were mediocre. Now, WHERE’S THEIR secret recipe?
Do you think we left a tip for waiter A ? pun intended, LOL! 😀