UNHOLY COW CHOPHOUSE

I am always PUNCTUAL because I VALUE TIME. So it really upsets me when something or someone’s LATE!

After my son Gabby and I gave my wife Tina roses and personally-made greeting card for mother’s day, the three of us went to TriNoma mall to eat lunch.  Since we wanted to eat in a restaurant that we haven’t tried before, two food places were considered and both of them were steak houses.  To be honest, Tina and I even surfed the www and the blogosphere to read reviews and menus before we finalized everything.  And we were so wrong to give benefit of the doubt to those bad reviews and comments about this particular resto. In short, we were misguided by our own insights.  Can you blame us?  Anyhow, here’s my two cents worth of views and personal opinion.  It’s up to you then to believe it or not.

We rode the lift to the fourth level of TriNoma where the upscale restos with al fresco dining (that includes one of our all-time favorite TGI Fridays-and I regret not dining there for a special occasion such as mom’s day) are located but and decided to eat here …

IMG_1049IMG_1048IMG_1050IMG_1056

The exteriors of Holy Cow Chophouse was truly inviting.  As we saw the place at around half hour past noon, it was so packed with hungry celebrators and their families and friends, we were somehow convinced that it’s OK for us to give it a try and just forget the not-so-good comments in  MUNCH PUNCH (the site I frequent for menus and reviews of local restaurants).  So while we’re on queue, we forgot the clock was ticking because we’re busy checking their menu and I was taking pictures of my family while they’re seated on a custom-made, what else but cow, in the waiting area, which I found so cute…

IMG_1054   IMG_1051

As you can see from those photos above, Tina and Gabby had the sincerest smiles, proof that we really gave the restaurant a chance to prove its worth, however these were taken before we knew the truth behind those reviews from other blogs.

I agree with the other commenters on MUNCH PUNCH that the bar at the center of the resto made it too small. The traffic of diners and service crew was going nuts because of that bar!  Plus how do these cow heads appeal to you? There were three of its kind on one of the walls of Holy Cow. Do you like seeing them while eating your favorite steak?  Just asking.

IMG_1052

Since I was busy taking the photos, and we’re still OPTIMISTIC with this place, we disregarded the 25-minutes of waiting on that cute cow couch as we’re ushered to our seats.  They were wonderful bulky leather seats, really comfortable.

IMG_1059   IMG_1057 Still smiling ‘no?

IMG_1060   IMG_1062

And what killed our time for a while other than capturing the moment, was a lady from TriNoma Ayala Malls who approached every moms per table to give these paper bags of freebies. It has Hersheys Kisses chocolates and a feminine douche POMELO scent! That’s sweetness from Ayala malls management.  My wife was delighted!

But DESPITE THE CHARMING EXTERIORS and the freebies from TriNoma /Ayala malls, IT HAS BEEN EXACTLY 45 MINUTES SINCE I TOLD THE WAITER OUR ORDERS and I’m having hyperactive bowel sounds because of hunger! That was few minutes to 2PM.  Yes,  the single-serving glass of  iced tea landed our table at around 20 minutes since we sat there, but the entrees were still out of sight and I was starting to believe the testimonials of the previous diners posted on other blogs.  IT FELT LIKE WE HAD THESE FOODS ON OUR TABLE AFTER WAITING FOR A LIFETIME!  Tina and I noticed that we were NOT ALONE WAITING TO FOREVER for our plates but most of the diners there experienced the same.  One mother who was with her teenage daughter even stood up from her seat to notify the unmindful staff that their food hasn’t been served yet!  We heard clamor from other tables of the same complaint.

And to top it all, all the staffs were CHAOTIC in getting orders and serving plates to other tables. All of them WERE  NOISY, FOR HEAVEN’S SAKE! How can you enjoy your meal with such inappropriate behavior? 

We made a follow up for our food twice, and they were only served nearly an hour after we first sat at those pretty black seats.

Nevertheless, here are the photos of those plates, which seemed to be OK but far from being special.

SOY HONEY GLAZED MAHI MAHI, PhP 280 .                GIANT PORK CHOP, 12oz, PhP 420.

IMG_1081    IMG_1079

The fish and its side dishes were just typical.   The pork chops were not tender! And the price was as if we bought 2 kilos of  swine meat! I don’t know how much longer (than 45 min) it should have  stayed in the grillery for it to be perfectly bite-worthy.  The mashed potato, according to Tina, wasn’t tasty either. It lacked the buttery creamy taste of its kind.  Why Holy Cow? Why ? Haven’t you heard the cliche, “First impressions last”?

It was good thing though, that we ordered Gabby his own meal. It came LATE with a toy in a box that would remind us of our first dining experience with them, lol.

CORNFLAKE CHICKEN TOTS, served with kid’s iced tea and a scoop of vanilla ice cream plus the toy-mascot, PhP 350.

IMG_1068   IMG_1082

ALL OF OUR PLATES WERE SERVED LATE!  THEY WERE NEVER WARM OR HOT FROM THE GRILL!  FAR FROM BEING TENDER. What almost saved their day was the chicken fingers and fries which were a little bit nice. 

I also wanted to note that COURTESY BEFORE and AFTER receiving guest/diners WASN’T OBSERVED! NOBODY GREETED US “Good Afternoon”  or said “Welcome”  or whatever… and as we walked out of the place SILENTLY AS IF EVERYTHING WENT FINE,  NO ONE BID US “Goodbye” or “See us again..”  “Thank you for coming..” -NOTHING !!!

I guess the ENTIRE STAFF and CREW of Holy Cow TriNoma WERE NOT TRAINED to WORK UNDER PRESSURE. The mere fact that there was an occasion – Mother’s day, they should have done EXTRA MILE on THEIR SERVICE to make each diner’s experience SPECIAL!

I’m so proud I am learning to control my temper now.

All I remember was the bill when asked from the staff was IMMEDIATELY, PROMPTLY, URGENTLY handed into my table for me to settle.  Need I say more ?

——————-

The Chophouse Holy Cow Bar and Cafe

Level 4 TriNoma Mall EDSA cor North Avenue, PAG-ASA,

Quezon City. Tel # (63-2) 919 – 6299.

*All prices noted are subject to changes and VAT plus SERVICE CHARGE !

Advertisements

10 thoughts on “UNHOLY COW CHOPHOUSE

  1. oh my! i do think you’re right, this restaurant is far from the one in mega mall! congratulations on holding your temper…i dont think i could have done that especially so that you were celebrating a special day! boo to holy cow chophouse!!!

  2. Grabe dito! me and my girlfriend went to this place last valentine’s day… we waited like you did… i ordered U.S. beef steak (puro arina) and my girl ordered chicken something… both tasted the same, well, actually both tasted like raw meat… no flavor at all… they also have this weird tasting dips… i give this resto a -1 out of 100… and i’m not even exaggerating… believe me…

    1. welcome to my blog, jr.
      thanks for leaving a comment. sadly, we’re both unsatisfied with this resto and so my wife + i decided never to go back to them. there are a lot of better food places in town that are worth our money and time.

  3. 😦

    The food here is rather expensive for it’s average flavor. Mashed potatoes were rather bland. The service really sucks. The attendants just roam around not even interacting with customers. I look around and see every table with people sitting for quite some time already but no food has been served! It took 40 minutes to serve my order. They just placed the meal and did not even bother to give my other friends plates and steak knives! Frankly, there are better tasting steakhouses in manila that serve good quality steaks at reasonable prices. You are better off spending for a good meal somewhere else.

  4. We dined last night at Holy Cow Chop House Trinoma and enjoyed the place. Service was OK (about 20 minutes after order) and contrary to reviews posted the food really tastes good! I wasn’t disappointed with the beef nor the service although I was kind of expecting for better options for the drinks. There was no bottomless ice tea nor anything bottomless of that sort, which is really important particularly since the food weren’t served at an instant. Good thing tho, the couches were really comfortable and the place is really quiet particularly for a resto-bar during Christmas season. I guess there were really improvement on their part after 3 long years and I’m definitely going back to taste more of their delicacies. 🙂 Rating: 7.5/10

Thank you for your comments!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s